Term & Conditions

TERMS AND CONDITIONS

Last updated December 05, 2024

AGREEMENT TO OUR LEGAL TERMS

We are RapidRasoi a company in India at IIT Kharagpur, Kharagpur, West Bengal 721302.

We operate the mobile application RapidRasoi, as well as any other related products and

services that refer or link to these legal terms.

Welcome to RapidRasoi, reshaping your campus dining experience! Our app streamlines food

ordering, offering real-time updates and digitalized restaurant operations for unmatched

convenience. Navigate local joints effortlessly with our user-friendly interface, transforming the

way you savour delicious meals. Embrace efficiency, simplicity, and innovation with RapidRasoi

You can contact us by phone at 9620702023/8617343506, email at

support@rapidrasoi.in.

These Legal Terms constitute a legally binding agreement made between you, whether

personally or on behalf of an entity and RapidRasoi, concerning your access to and use of the

Services. You agree that by accessing the Services, you have read, understood, and agreed to be

bound by all of these Legal Terms.

IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY

PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE

IMMEDIATELY.

We will provide you with prior notice of any scheduled changes to the Services you are using.

The modified Legal Terms will become effective upon posting or notifying you by

support@rapidrasoi.in, as stated in the email message. By continuing to use the Services after

the effective date of any changes, you agree to be bound by the modified terms.

The Services are intended for users who are at least 13 years of age. All users who are minors in

the jurisdiction in which they reside (generally under the age of 18) must have the permission of,

and be

directly supervised by, their parent or guardian to use the Services. If you are a minor, you must

have your parent or guardian read and agree to these Legal Terms prior to you using the

Services.

We recommend that you print a copy of these Legal Terms for your records.

TABLE OF CONTENTS

1. OUR SERVICES

2. INTELLECTUAL PROPERTY RIGHTS

3. USER REPRESENTATIONS

4. USER REGISTRATION

5. PURCHASES AND PAYMENT

6. SOFTWARE

7. PROHIBITED ACTIVITIES

8. USER GENERATED CONTRIBUTIONS

9. CONTRIBUTION LICENCE

10. GUIDELINES FOR REVIEWS

11. MOBILE APPLICATION LICENCE

12. THIRD-PARTY WEBSITES AND CONTENT

13. SERVICES MANAGEMENT

14. TERM AND TERMINATION

15. MODIFICATIONS AND INTERRUPTIONS

16. GOVERNING LAW

17. DISPUTE RESOLUTION

18. CORRECTIONS

19. DISCLAIMER

20. LIMITATIONS OF LIABILITY

21. INDEMNIFICATION

22. USER DATA

23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS AND SIGNATURES

24. MISCELLANEOUS

25. CANCELLATION POLICY

26. OUALITY ASSURANCE

27. CONTACT US

28. SHIPPING POLICY

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or

use by any person or entity in any jurisdiction or country where such distribution or use

would be contrary to law or regulation or which would subject us to any registration

requirement within such jurisdiction or country. Accordingly, those persons who choose

to access the Services from other locations do so on their own initiative and are solely

responsible for compliance with local laws, if and to the extent local laws are applicable.

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services,

including all source code, databases, functionality, software, website designs, audio,

video, text, photographs, and graphics in the Services, as well as the trademarks, service

marks, and logos contained therein.

Our Content and Marks are protected by copyright and trademark laws (and various

other

intellectual property rights and unfair competition laws) and treaties in India and

around the world.

The Content and Marks are provided in or through the Services 'AS IS' for your personal,

non- commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the 'PROHIBITED

ACTIVITIES' section below, we grant you a non-exclusive, non-transferable, revocable

licence to:

access the Services; and download or print a copy of any portion of the Content to which

you have properly gained access solely for your personal, non-commercial use or internal

business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services

and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded,

posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed,

or otherwise exploited for any commercial purpose whatsoever, without our express

prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in

this section or elsewhere in our Legal Terms, please address your request to:

support@rapidrasoi.in. If we ever grant you the permission to post, reproduce, or

publicly display any part of our Services or Content, you must identify us as the owners

or licensors of the Services, Content, or Marks and ensure that any copyright or

proprietary notice appears or is visible on posting, reproducing, or displaying our

Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and

Marks. Any breach of these Intellectual Property Rights will constitute a material breach

of our Legal Terms and your right to use our Services will terminate immediately.

Your Submissions

Please review this section and the 'PROHIBITEQ ACTIVITIES' section carefully prior

to using our Services to understand the (a) rights you give us and (b) obligations you

have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback,

or other information about the Services you agree to assign to us all intellectual property

rights in such Submission. You agree that we shall own this Submission and be entitled

to its unrestricted use and dissemination for any lawful purpose, commercial or

otherwise, without acknowledgment or compensation to you.

You are responsible for what you post or upload: By sending us Submissions through any

part of the Services you:

○ Confirm that you have read and agree with our 'PROHIBITED ACTIVITIES' and

will not post, send, publish, upload, or transmit through the Services any

Submission that is illegal, harassing, hateful, harmful, defamatory, obscene,

bullying, abusive, discriminatory, threatening to any

person or group, sexually explicit, false, inaccurate, deceitful, or misleading;

○ to the extent permissible by applicable law, waive any and all moral rights to any

such Submission;

○ warrant that any such Submission are original to you or that you have the

necessary rights and licences to submit such Submissions and that you have full

authority to grant us the above- mentioned rights in relation to your

Submissions; and

○ warrant and represent that your Submissions do not constitute confidential

information.

3. You are solely responsible for your Submissions and you expressly agree to reimburse us

for any and all losses that we may suffer because of your breach of (a) this section, (b)

any third party's

intellectual property rights, or (c) applicable law.

4. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all registration information

you submit will be true, accurate, current, and complete; (2) you will maintain the

accuracy of such information and promptly update such registration information as

necessary; (3) you have the legal capacity and you agree to comply with these Legal

Terms; (4) you are not under the age of 13; (5) you are not a minor in the jurisdiction in

which you reside, or if a minor, you have received parental permission to use the

Services; (6) you will not access the Services through automated or non-human means,

whether

through a bot, script or otherwise; (7) you will not use the Services for any illegal or

unauthorised purpose; and (8) your use of the Services will not violate any applicable law

or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we

have the right to suspend or terminate your account and refuse any and all current or

future use of the

Services (or any portion thereof).

5. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password

confidential and will be responsible for all use of your account and password. We reserve

the right to remove,

reclaim, or change a username you select if we determine, in our sole discretion, that

such username is inappropriate, obscene, or otherwise objectionable.

6. PURCHASES AND PAYMENT

All purchases are non-refundable.

We accept the following forms of payment:

- UPI

You agree to provide current, complete, and accurate purchase and account information

for all purchases made via the Services. We may change prices at any time. All payments

shall be in INR.

We reserve the right to correct any errors or mistakes in pricing, even if we have already

requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole

discretion, limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders placed by or under the same customer account, the

same payment method, and/or orders that use the same billing or shipping address. We

reserve the right to limit or prohibit orders that, in our sole judgement, appear to be

placed by dealers, resellers, or distributors.

7. SOFTWARE

We may include software for use in connection with our Services. If such software is

accompanied by an end user licence agreement ('EULA'), the terms of the EULA will

govern your use of the software. If such software is not accompanied by a EULA, then we

grant to you a non-exclusive, revocable,

personal, and non-transferable licence to use such software solely in connection with our

services and in accordance with these Legal Terms. Any software and any related

documentation is provided 'AS IS' without warranty of any kind, either express or

implied, including, without limitation, the

implied warranties of merchantability, fitness for a particular purpose, or non-

infringement. You

accept any and all risk arising out of use or performance of any software. You may not

reproduce or redistribute any software except in accordance with the EULA or these

Legal Terms.

8. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we

make the

Services available. The Services may not be used in connection with any commercial

endeavours except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

○ Systematically retrieve data or other content from the Services to create or

compile, directly or indirectly, a collection, compilation, database, or directory

without written permission from us.

○ Trick, defraud, or mislead us and other users, especially in any attempt to learn

sensitive account information such as user passwords.

○ Circumvent, disable, or otherwise interfere with security-related features of the

Services, including features that prevent or restrict the use or copying of any

Content or enforce

limitations on the use of the Services and/or the Content contained therein.

○ Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.

○ Use any information obtained from the Services in order to harass, abuse, or

harm another person.

○ Make improper use of our support services or submit false reports of abuse or

misconduct.

○ Use the Services in a manner inconsistent with any applicable laws or

regulations.

○ Engage in unauthorised framing of or linking to the Services.

○ Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses,

or other material, including excessive use of capital letters and spamming

(continuous posting of

repetitive text), that interferes with any party's uninterrupted use and enjoyment

of the Services or modifies, impairs, disrupts, alters, or interferes with the use,

features, functions, operation, or maintenance of the Services.

○ Engage in any automated use of the system, such as using scripts to send

comments or messages, or using any data mining, robots, or similar data

gathering and extraction tools.

○ Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses,

or other material, including excessive use of capital letters and spamming

○ (continuous posting of repetitive text), that interferes with any party's

uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts,

alters, or

○ interferes with the use, features, functions, operation, or maintenance of the

Services.

○ Engage in any automated use of the system, such as using scripts to send

comments or messages, or using any data mining, robots, or similar data

gathering and

○ extraction tools.

○ Delete the copyright or other proprietary rights notice from any Content.

○ Attempt to impersonate another user or person or use the username of another

user.

○ Upload or transmit (or attempt to upload or to transmit) any material that acts as

a passive or active information collection or transmission mechanism, including

without limitation, clear graphics interchange formats ('gifs'), 1 x1 pixels, web

bugs, cookies, or other similar devices (sometimes referred to as 'spyware' or

'passive collection mechanisms' or 'pcms').

○ Interfere with, disrupt, or create an undue burden on the Services or the

networks or services connected to the Services.

○ Harass, annoy, intimidate, or threaten any of our employees or agents engaged in

providing any portion of the Services to you.

○ Attempt to bypass any measures of the Services designed to prevent or restrict

access to the Services, or any portion of the Services.

○ Copy or adapt the Services' software, including but not limited to Flash, PHP,

HTML, JavaScript, or other code.

○ Except as permitted by applicable law, decipher, decompile, disassemble, or

reverse engineer any of the software comprising or in any way making up a part

of the Services.

○ Except as may be the result of standard search engine or Internet browser usage,

use, launch, develop, or distribute any automated system, including without

limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses

the Services, or use or launch any unauthorised script or other software.

○ Use a buying agent or purchasing agent to make purchases on the Services.

○ Make any unauthorised use of the Services, including collecting usernames

and/or email

addresses of users by electronic or other means for the purpose of sending

unsolicited email, or creating user accounts by automated means or under false

pretences.

○ Use the Services as part of any effort to compete with us or otherwise use the

Services and/or the Content for any revenue-generating endeavour or

commercial

enterprise.

○ Use the Services to advertise or offer to sell goods and services.

○ Sell or otherwise transfer your profile.

○ Multiple Accounts Abuse: Users should not create or use multiple accounts to

manipulate the platform or take advantage of promotions unfairly.

9. USER GENERATED CONTRIBUTIONS

The Services does not offer users to submit or post content. We may provide you with the

opportunity to create, submit, post, display, transmit, perform, publish, distribute, or

broadcast content and materials to us or on the Services, including but not limited to

text, writings, video, audio, photographs, graphics, comments, suggestions, or personal

information or other material. Contributions may be viewable by other users of the

Services and through third-party websites. Whenyou create or make available any

Contributions; you thereby represent and warrant that:

○ The creation, distribution, transmission, public display, or performance, and the

accessing, downloading, or copying of your Contributions do not and will not

infringe

○ the proprietary rights, including but not limited to the copyright, patent,

trademark, trade secret, or moral rights of any third party.

○ You are the creator and owner of or have the necessary licences, rights, consents,

releases, and permissions to use and to authorise us, the Services, and other users

of the Services to use your Contributions in any manner contemplated by the

Services and these Legal Terms.

○ You have the written consent, release, and/or permission of each and every

identifiable individual person in your Contributions to use the name or likeness

of each and every such identifiable individual person to enable inclusion and use

of your Contributions in any manner contemplated by the Services and these

Legal Terms.

○ Your Contributions are not false, inaccurate, or misleading.

○ Your Contributions are not unsolicited or unauthorised advertising, promotional

materials, pyramid schemes, chain letters, spam, mass mailings, or other forms

of solicitation.

○ Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing,

libellous, slanderous, or otherwise objectionable (as determined by us).

○ Your Contributions do not ridicule, mock, disparage, intimidate, or abuse

anyone.

○ Your Contributions are not used to harass or threaten (in the legal sense of those

terms) any other person and to promote violence against a specific person orclass

of people.

○ Your Contributions do not violate any applicable law, regulation, or rule.

○ Your Contributions do not violate the privacy or publicity rights of any third

party.

○ Your Contributions do not violate any applicable law concerning child

pornography, or otherwise intended to protect the health or well-being of minors.

○ Your Contributions do not include any offensive comments that are connected to

race, national origin, gender, sexual preference, or physical handicap.

○ Your Contributions do not otherwise violate, or link to material that violates, any

provision of these Legal Terms, or any applicable law or regulation.

Any use of the Services in violation of the foregoing violates these Legal Terms

and may result in, among other things, termination or suspension of your rights

to use the

Services.

10. CONTRIBUTION LICENCE

You and Services agree that we may access, store, process, and use any information and

personal data that you provide and your choices (including settings).

By submitting suggestions or other feedback regarding the Services, you agree that we

can use and share such feedback for any purpose without compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all

of your Contributions and any intellectual property rights or other proprietary rights

associated with your Contributions. We are not liable for any statements or

representations in your Contributions provided by you in any area on the Services. You

are

solely responsible for your Contributions to the Services and you expressly agree to

exonerate us from any and all responsibility and to refrain from any legal action

against us regarding your Contributions.

11. GUIDELINES FOR REVIEWS

We may provide you areas on the Services to leave reviews or ratings. When posting a

review, you must comply with the following criteria: (1 ) you should have firsthand

experience with the person/entity being reviewed; (2) your reviews should not contain

offensive profanity, or abusive, racist, offensive, or hateful language; (3) your

reviews should not contain discriminatory references based on religion, race, gender,

national origin, age, marital status, sexual orientation, or disability; (4) your reviews

should not contain references to illegal activity; (5) you should not be affiliated with

competitors if posting negative reviews; (6) you should not make any conclusions as to

the legality of conduct; (7) you may not post any false or misleading statements; and (8)

you may not organise a campaign encouraging others to post reviews, whether

positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no

obligation to screen reviews or to delete reviews, even if anyone considers

reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not

necessarily represent our opinions or the views of any of our affiliates or partners. We do

not assume liability for any review or for any claims, liabilities, or losses resulting from

any review. By posting a review, you hereby grant to us a perpetual, non-exclusive,

worldwide, royalty-free, fully paid, assignable, and sublicensable right and licence to

reproduce, modify, translate, transmit by any means, display, perform, and/or

distribute all content relating to review.

12. MOBILE APPLICATION LICENCE

Use Licence

If you access the Services via the App, then we grant you a revocable, non-exclusive, non-

transferable, limited right to install and use the App on wireless electronic

devices owned or controlled by you, and to access and use the App on such devices

strictly in accordance with the terms and conditions of this mobile application licence

contained in these Legal Terms. You shall not: (1 ) except as permitted by applicable law,

decompile, reverse engineer, disassemble, attempt to derive the source code of,

or decrypt the App; (2) make any modification, adaptation, improvement, enhancement,

translation, or derivative work from the App; (3) violate any applicable laws, rules,

or regulations in connection with your access or use of the App; (4) remove, alter, or

obscure any proprietary notice (including any notice of copyright or trademark) posted

by us or the licensors of the App; (5) use the App for any revenue-generating endeavour,

commercial enterprise, or other purpose for which it is not designed or intended;

(6) make the App available over a network or other environment permitting access or use

by multiple devices or users at the same time; (7) use the App for creating a

product, service, or software that is, directly or indirectly, competitive with or in any way

a substitute for the App; (8) use the App to send automated queries to any website

or to send any unsolicited commercial email; or (9) use any proprietary information or

any of our interfaces or our other intellectual property in the design, development,

manufacture, licensing, or distribution of any applications, accessories, or devices for use

with the App.

Apple and Android Devices

The following terms apply when you use the App obtained from either the Apple Store or

Google Play (each an 'App Distributor') to access the Services: (1 ) the licence

granted to you for our App is limited to a non-transferable licence to use the application

on a device that utilises the Apple iOS or Android operating systems, as

applicable, and in accordance with the usage rules set forth in the applicable App

Distributor's terms of service; (2) we are responsible for providing any maintenance and

support services with respect to the App as specified in the terms and conditions of this

mobile application licence contained in these Legal Terms or as otherwise required

under applicable law, and you acknowledge that each App Distributor has no obligation

whatsoever to furnish any maintenance and support services with respect to the

App; (3) in the event of any failure of the App to conform to any applicable warranty, you

may notify the applicable App Distributor, and the App Distributor, in accordance

with its terms and policies, may refund the purchase price, if any, paid for the App, and

to the maximum extent permitted by applicable law, the App Distributor will have no

other warranty obligation whatsoever with respect to the App; (4) you represent and

warrant that (i) you are not located in a country that is subject to a US government

embargo, or that has been designated by the US government as a 'terrorist supporting'

country and (ii) you are not listed on any US government list of prohibited or

restricted parties; (5) you must comply with applicable third-party terms of agreement

when using the App, e.g. if you have a VoIP application, then you must not be in

violation of their wireless data service agreement when using the App; and (6) you

acknowledge and agree that the App Distributors are third-party beneficiaries of the

terms and conditions in this mobile application licence contained in these Legal Terms,

and that each App Distributor will have the right (and will be deemed to have

accepted the right) to enforce the terms and conditions in this mobile application licence

contained in these Legal Terms against you as a third-party beneficiary thereof.

13. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain (or you may be sent via the App) links to other websites

('Third-Party Websites') as well as articles, photographs, text, graphics, pictures, designs,

music, sound, video, information, applications, software, and other content or items

belonging to or originating from third parties ('Third-Party Content'). Such Third-Party

Websites and Third-Party Content are not investigated, monitored, or checked for

accuracy, appropriateness, or completeness by us, and we are not responsible for any

Third-Party Websites accessed through the Services or any Third-

Party Content posted on, available through, or installed from the Services, including

the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other

policies of or contained in the Third-Party Websites or the Third-Party Content.

Inclusion of, linking to, or

permitting the use or installation of any Third-Party Websites or any Third-Party

Content does not imply approval or endorsement thereof by us. If you decide to leave the

Services and access the Third-Party Websites or to use or install any Third-Party

Content, you do so at your own risk, and you should be aware these Legal Terms no

longer govern. You should review the applicable terms and policies, including privacy

and data gathering practices, of any website to which you

navigate from the Services or relating to any applications you use or install from the

Services. Any purchases you make through Third-Party Websites will be through other

websites and from other companies, and we take no responsibility whatsoever in relation

to such purchases which are exclusively between you and the applicable third party You

agree and acknowledge that we do not endorse the products or services offered on Third-

Party Websites and you shall hold us

blameless from any harm caused by your purchase of such products or services.

Additionally, you shall hold us blameless from any losses sustained by you or harm

caused to you relating to or resulting in any way from any Third-Party Content or any

contact with Third-Party Websites.

14. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1 ) monitor the Services for violations of

these Legal Terms; (2) take appropriate legal action against anyone who, in our

sole discretion, violates the law or these Legal Terms, including without limitation,

reporting such user to law enforcement authorities; (3) in our sole discretion and

without

limitation, refuse, restrict access to, limit the availability of, or disable (to the extent

technologically feasible) any of your Contributions or any portion thereof; (4) in our sole

discretion and without limitation, notice, or liability, to remove from the Services or

otherwise disable all files and content that are excessive in size or are in any way

burdensome to our systems; and (5) otherwise manage the Services in a manner

designed to protect our rights and property and to facilitate the proper functioning of the

Services.

15. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services.

WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE

RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR

LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING

BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR

NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY

REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL

TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE

YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT

AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME,

WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from

registering and creating a new account under your name, a fake or borrowed name, or

the name of any third

party, even if you may be acting on behalf of the third party. In addition to terminating

or suspending your account, we reserve the right to take appropriate legal action,

including without limitation pursuing civil, criminal, and injunctive redress.

16. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any

time or for any reason at our sole discretion without notice. However, we have no

obligation to update any information on our Services. We will not be liable to you or any

third party for any modification, price change, suspension, or discontinuance of

the Services.

We cannot guarantee the Services will be available at all times. We may experience

hardware, software, or other problems or need to perform maintenance related to the

Services, resulting in interruptions, delays, or errors. We reserve the right to change,

revise, update, suspend, discontinue, or otherwise modify the Services at any time or

for any reason without notice to you. You agree that we have no liability whatsoever for

any loss, damage, or inconvenience caused by your inability to access or use the

Services during any downtime or discontinuance of the Services. Nothing in these Legal

Terms will be construed to obligate us to maintain and support the Services or to

supply any corrections, updates, or releases in connection therewith.

17. GOVERNING LAW

These Legal Terms shall be governed by and defined following the laws of India.

RapidRasoi and yourself irrevocably consent that the courts of India shall have exclusive

jurisdiction to resolve any dispute which may arise in connection with these Legal

Terms.

18. DISPUTE RESOLUTION

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related

to these Legal Terms (each a 'Dispute' and collectively, the 'Disputes') brought by

either you or us (individually, a 'Party' and collectively, the 'Parties'), the Parties agree to

first attempt to negotiate any Dispute (except those Disputes expressly provided

below) informally for at least thirty (30) days before initiating arbitration. Such informal

negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

Any dispute arising out of or in connection with these Legal Terms, including any

question regarding its existence, validity, or termination, shall be referred to and finally

resolved by the International Commercial Arbitration Court under the European

Arbitration Chamber (Belgium, Brussels, Avenue Louise, 146) according to the Rules of

this ICAC, which, as a result of referring to it, is considered as the part of this clause. The

number of arbitrators shall be. The seat, or legal place, or arbitration shall be India. The

language of the proceedings shall be English. The governing law of these Legal Terms

shall be substantive law of India.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties

individually. To the full extent permitted by law, (a) no arbitration shall be joined

with any other proceeding; (b) there is no right or authority for any Dispute to be

arbitrated on a class-action basis or to utilise class action procedures; and (c) there is no

right or authority for any Dispute to be brought in a purported representative capacity on

behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions

concerning informal negotiations binding arbitration: (a) any Disputes seeking to

enforce or protect, or concerning the validity of, any of the intellectual property rights of

a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion

of privacy, or unauthorised use;

and (c) any claim for injunctive relief. If this provision is found to be illegal or

unenforceable, then neither Party will elect to arbitrate any Dispute falling within that

portion of this provision found to be illegal or unenforceable and such Dispute shall be

decided by a court of competent jurisdiction within the courts listed for jurisdiction

above, and the Parties agree to submit to the personal jurisdiction of that court.

19. CORRECTIONS

There may be information on the Services that contains typographical errors,

inaccuracies, or omissions, including descriptions, pricing, availability, and various other

information. We reserve the right to correct any errors, inaccuracies, or omissions and to

change or update the

information on the Services at any time, without prior notice.

20. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU

AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE

FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES,

EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE

THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF

MERCHANTABILITY, FITNESS FORA PARTICULAR PURPOSE, AND NON-

INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT

THE ACCURACY OR COMPLETENESS OF THE

SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE

APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY

OR RESPONSIBILITY FOR ANY (1 )

ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2)

PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER,

RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY

UNAUTHORISED ACCESS TO OR USE OF OUR SECURE SERVERS

AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL

INFORMATION STORED

THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR

FROM THE SERVICES,

(5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE

TRANSMITTED TO OR

THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR

OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE

OF ANY KIND INCURRED

AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR

OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT

ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR

SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE

SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE

APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE

WILL

NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY

TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF

PRODUCTS OR SERVICES. AS WITH THE

PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY

ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGEMENT AND EXERCISE

CAUTION WHERE APPROPRIATE.

21. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE

LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT

CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES,

INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES

ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED

OF THE

POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE

CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE

WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILLAT ALL

TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO

US OR. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE

DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE

ADDITIONAL RIGHTS.

22. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries,

affiliates, and all of our respective officers, agents, partners, and employees, from and

against any loss,

damage, liability, claim, or demand, including reasonable attorneys' fees and expenses,

made by any third party due to or arising out of: (1 ) use of the Services; (2) breach of

these Legal Terms;

(3) any breach of your representations and warranties set forth in these Legal Terms; (4)

your violation of the rights of a third party, including but not limited to intellectual

property rights; or

(5) any overt harmful act toward any other user of the Services with whom you

connected via

the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to

assume the exclusive defence and control of any matter for which you are required to

indemnify

us, and you agree to cooperate, at your expense, with our defence of such claims. We will

use reasonable efforts to notify you of any such claim, action, or proceeding

which is subject to this indemnification upon becoming aware of it.

23. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of

managing the performance of the Services, as well as data relating to your use of the

Services. Although we perform regular routine backups of data, you are solely

responsible for all data that you transmit or that relates to any activity you have

undertaken using the Services. You agree that we shall have no liability to you for any

loss or corruption of any such data, and you hereby waive any

right of action against us arising from any such loss or corruption of such data.

24. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND

SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute

electronic communications. You consent to receive electronic communications, and you

agree that all agreements, notices, disclosures, and other communications we provide to

you electronically, via email and on the Services, satisfy any legal requirement

that such communication be in writing. YOU HEREBY AGREE TO THE USE OF

ELECTRONIC

SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO

ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF

TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA

THE SERVICES. You hereby waive any rights or requirements under any statutes,

regulations,

rules, ordinances, or other laws in any jurisdiction which require an original signature or

delivery or retention of non-electronic records, or to payments or the granting of credits

by any means other than electronic means.

25. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services or in

respect to the Services constitute the entire agreement and understanding between you

and us. Our

failure to exercise or enforce any right or provision of these Legal Terms shall not

operate as a waiver of such right or provision. These Legal Terms operate to the fullest

extent permissible by law. We may assign any or all of our rights and obligations to

others at any time. We shall not be

responsible or liable for any loss, damage, delay, or failure to act caused by any cause

beyond our reasonable control. If any provision or part of a provision of these Legal

Terms is determined to be unlawful, void, or unenforceable, that provision or part of the

provision is deemed severable

from these Legal Terms and does not affect the validity and enforceability of any

remaining provisions. There is no joint venture, partnership, employment or agency

relationship created between you and us as a result of these Legal Terms or use of the

Services. You agree that these Legal Terms will not be construed against us by virtue of

having drafted them. You hereby waive any and all defences you may have based on the

electronic form of these Legal Terms and the

lack of signing by the parties hereto to execute these Legal Terms.

26. CANCELLATION POLICY

The absence of a cancellation policy implies that, upon order placement, no refunds or

cancellations shall be entertained.

27. QUALITY ASSURANCE

The platform does not provide assurance for the quality of the food, given its role as a

facilitator for various restaurants; it does not represent or guarantee the quality of

any specific restaurant

28. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information

regarding use of the Services, please contact us at:

RapidRasoi IIT Kharagpur

Kharagpur, West Bengal 721302 India

Phone: 9620702023/8617343506

Founders : Rishika Maheswari & Sambhav Kothari

Email: support@rapidrasoi.in

29. Shipping Policy

The delivery will be completed on the same day or within T+4 hours after placing the order,

whichever occurs last.